Support

Find answers to common questions or get in touch with us.

Frequently Asked Questions

How do I cancel my subscription?
Open your device Settings → tap your name at the top → Subscriptions → ScorePlus → Cancel Subscription. Your access continues until the end of the current billing period.
How do I restore my purchases?
Go to ScorePlus → Profile → Settings → Subscription → tap "Restore Purchases". Make sure you're signed in with the same Apple ID used for the original purchase.
Can I use the app offline?
Yes. Go to Practice → tap the download icon to save passages for offline use. Your progress will sync when you're back online. Some features like vocabulary translation require an internet connection.
How is my band score calculated?
Your estimated band score is calculated using the standard IELTS Academic Reading band conversion table, based on the number of correct answers out of total questions. These are estimates and may differ from official test results.
Which languages are supported?
The app interface is available in English, Arabic, Japanese, and Turkish. IELTS passages and questions are in English (as the IELTS test is conducted in English). Word translations and explanations are provided in your selected language.
Do I need an account to use the app?
No. You can use ScorePlus in guest mode with just a nickname. Creating an account is optional and allows you to sync progress across devices.
How do I delete my data?
Go to Settings → Storage → Clear Offline Cache to remove cached data. To delete all data including practice history, contact us at support@campusgate.com.tr and we'll process your request within 48 hours.

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ScorePlus v1.0.0 · Built by CampusGate